Water Department

As of May 1, 2021, all new property owners/lease holders will be required to do the following BEFORE water/sewer service will be started:

  • Fill out all new customer paperwork entirely
  • Provide a valid photo ID
  • Pay $100 security deposit – lease holders only

*Water/sewer service will not be started until all the above requirements are met.*

Please allow at least 24 hours for us to process your request.

Direct Payment:
Take the stress of remembering to pay your bill out of the picture by signing up for direct payment. Signing up means your payment will be automatically made for you each month. You will see the payment processed on the billing due date, usually the 10th of each month.

  • No more checks
  • No more trips to the water office
  • No more late fees
  • No more shut off notices
  • No more worries

Stop in the office to sign up or download the direct payment enrollment form. Once you’ve completed it, drop it off at the water office or drop it in the mail! Don’t forget to include a voided check or a copy of your routing/account number for verification.

Customer Portal:
Join the hundreds of customers who have already signed up for our NEW customer portal. It’s a fast and easy way to view your account information online.

  • Monitor your usage history
  • Access your account anytime, anywhere
  • Choose to receive your statement via email

All you need is your latest billing statement. Click here to sign up TODAY!

Pay Online:

Click Here to process an online payment. Please put your account number in the box asking for an Invoice Number so we can be sure that your payment is placed on the correct account. 
We accept Mastercard, American Express, Discover, and Visa.

Questions or Comments:
You can contact us at by phone at 419-335-1441 during our office hours, Monday – Friday 8:00 am to 4:30 pm or email any questions or comments.

Staff Contacts

Name Phone
Trudy Vasvery (419) 335-1441