Water Department

To start water/sewer service, please provide the following:

  • Fill out the Water/Sewer Service Application
  • Fill out the Individual Income Tax Questionnaire (fill out the Business Questionnaire if service is for a business)
  • Provide a valid photo ID
  • Pay $125 security deposit – lease holders only

*Water/sewer service will not be started until all of the above requirements are met.*

Please allow 24 hours for us to process your request.

Direct Payment:
Remove the stress of remembering to pay your bill by signing up for direct payment. Signing up means your payment will be automatically made for you each month. The payment will be processed on the billing due date, usually the 10th of each month.

  • No more checks
  • No more trips to the water office
  • No more late fees
  • No more shut off notices
  • No more worries

Stop in the office to sign up or download the direct payment (ACH) enrollment form. Once you’ve completed it, drop it off at the water office (230 Clinton Street) or drop it in the mail! Don’t forget to include a voided check or a copy of your routing/account number for verification. OR log into your water/sewer account and set it up on your own! 

Customer Portal:
Join the hundreds of customers who have already signed up for our customer portal. It’s a fast and easy way to view your account information online.

  • Monitor your usage history
  • Access your account anytime, anywhere
  • Choose to receive your statement via email

All you need is your latest billing statement. Click here to sign up TODAY!

Pay Online:

Click Here to process an online payment. 
We accept debit/credit cards (Mastercard, American Express, Discover, and Visa), bank account payment, Venmo, and PayPal.

Questions or Comments:
You can contact us at by phone at 419-335-1441 during our office hours, Monday – Friday 8:00 am to 4:30 pm or email any questions or comments.

Staff Contacts

Name Phone
Trudy Vasvery (419) 335-1441